Frequently asked questions about Advanced Senior Support and home healthcare.
Why home health care?
Not that long ago it was customary for doctors
and other caregivers to come to a patients home when providing care, and today that notion is
not completely lost. Home health care can be a favorable, more cost-effective alternative to
prolonged hospitalization or admissions into a nursing home or rehabilitation center. The
experts agree that home is the best place for healing and most people are happier at home
where they receive more care and attention from their families, caregivers and home health
care professionals. Back to top
When is Home Health Care an Option?
Home health care is a viable
option for many people regardless of age but we primarily service seniors. Consider the
following examples:
* those recovering from an illness after a hospital or nursing home
stay
* those recovering from a surgery like joint replacement or hip surgery
* those
suffering from dementia or Alzheimer's Back to top
What in-home services are provided through Advanced Senior Support?
* nursing *
physical therapy * occupational therapy * speech therapy * home health care aide
* memory
plus program * deaf services program * mobile therapy program
Back to top
What types of professionals comprise the home health care team?
The
home health care team consists of physicians, nurses, physical, occupational, & speech therapists,
care coordinators, and home health care aides who design a plan of care based on the patients
needs. It is important to note that family members and friends also play an important role
in the home health care team.
Back to top
Do Most Insurance policies cover home health care?
Generally
speaking, Medicare, Medicaid, and most private Insurance companies cover home health care.
Some policies will not cover all home health care services unless specific conditions
are met, but the staff at Advanced Senior Support will be happy to help you get answers
to all of your insurance questions prior to service. Also, Advanced Senior Support does
accept clients on a private-pay basis.
Back to top
Does home health care have to be ordered by a physician?
Generally
speaking, yes home health care has to be prescribed by a doctor as Medicare, Medicaid, and
most other insurance companies require physician oversight. But there are times when general
assistance can be offered without the order of a physician.
Back to top
How do I know which services I need?
The services you need will be
determined by you, your physician, and the caring professionals at Advanced Senior Support.
Together we will design a plan of care that addresses your needs.
Back to top
What if I am currently receiving services from another agency and would like to switch?
Generally speaking, you have the right to select your own health
care agency. If you are unhappy with services you are receiving, notify your case worker or
doctor. You can make a change.
Back to top
What if I have a complaint about my home health care?
Call our
offices and ask to speak with your care coordinator. We take your concerns and complaints
very seriously and will address them immediately.
Back to top
Why should I choose Advanced Senior Support?
Members of our
staff are drawn to work for our agency because they are passionate about caring for Seniors
in our community. Years of experience in human services, the caring characteristics of each
of our caregivers and staff members, and our unique programs like mobile therapy, deaf
services, and the memory plus program are what set us apart from other agencies.
Back to top
|
